Legal

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Demurrage Desk by EfficientSea BV collects and uses personal data through this website.

Who we are
This website is operated by:

EfficientSea BV
Fortstraat 8 / 0302
8400 Ostend
Belgium

Trading as Demurrage Desk.

You can contact us at:
info@demurragedesk.com

What personal data we collect
When you use the contact form or contact us by email, we may collect the following information:

your name;
your email address;
your company name, if provided;
the content of your message;
any other information you choose to provide.
We may also collect limited technical information, such as your IP address, browser type and basic website usage data, where this is necessary for website security, spam prevention or analytics.

Why we collect this data
We use personal data only for the following purposes:

to respond to enquiries;
to provide information about our services;
to assess or provide laytime, demurrage or maritime commercial claims support;
to maintain the security and proper functioning of the website;
to comply with legal or administrative obligations.

Legal basis
We process personal data where this is necessary to respond to your enquiry, to take steps before entering into a contract, to perform a contract, to comply with legal obligations, or on the basis of our legitimate interest in operating and protecting our website and business.

How long we keep your data
We keep personal data only for as long as reasonably necessary for the purposes described above.

Messages sent through the contact form or by email may be retained for administrative, legal or business record purposes.

Who we share your data with
We do not sell your personal data.

We may share data with trusted service providers where necessary for website hosting, email, IT support, spam prevention or administration. These providers may only process data as necessary to provide their services.

We may also disclose data where required by law or where necessary to protect our legal rights.

Cookies
This website may use cookies or similar technologies to ensure the proper functioning of the website, improve user experience, prevent spam and, where applicable, understand basic website usage.

Where required, non-essential cookies will only be used with your consent.

Embedded content and third-party links
This website may contain links to external websites, including LinkedIn. External websites have their own privacy policies and we are not responsible for their content or privacy practices.

Your rights
Under applicable data protection law, you may have the right to:

request access to your personal data;
request correction of inaccurate data;
request deletion of your data;
object to or restrict certain processing;
request data portability, where applicable;
withdraw consent, where processing is based on consent.

To exercise these rights, please contact us at: info@demurragedesk.com

You also have the right to lodge a complaint with the Belgian Data Protection Authority. The Belgian Data Protection Authority is the supervisory authority for data protection in Belgium.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.